If your account has been inactive for 180 days, it will be disabled. When you attempt to login, you will receive a message like this. Note, you DO NOT have to create a new account. Simply follow the steps on the page and click the "forgot password," button.
FAQ
If you get a message that says your account has been disabled due to inactivity, what does this mean?
It means that your account was not access/logged in to for 180 days. Therefore, we have locked your account for security purposes.
How to make your account active again?
Simply follow the prompts on the screen, and your account will be reactivated. It will share that you simply need to click "Forgot Password."
Do I need to create a new account?
No, just click "Forgot password."
Related Articles
CampusDirector - Setting Up Your User Account
For Admin Users, Chapter Users, and Recruitment Counselor Users. Once you receive an email invite to create your user account, select the link to complete your registration. Note, if you already have a CampusDirector account (possibly from when you ...
CampusDirector - Account Locked
If you have 3 failed login attempts in a row, your account will be locked for 15 minutes before you can try again. This is a security protocol that ensure the protection of our environment and your information. If you need immediate assistance or ...
CampusDirector - How to update or upload an account image
If you want to update or add a CampusDirector account image, follow these steps: 1. Navigate to the upper right corner (you will see your name), and you should click. 2. Select "My Account" 3. Click on the "Options" button and select "Change Image" ...
CampusDirector - Cannot access my log in account - Chapter User
User accounts are set up by the Council Admin for your University. Your council will need to grant your email address access to CampusDirector. If you have never used CampusDirector, you will be granted access and receive an email to set up your ...
CampusDirector - Participant/PNM Account Access
Your login account will only be saved if you have completed all required fields set by your university and submitted the registration successfully. You would have received an email confirmation from your school once submitted. If you logged out ...